NV Tyagarajan
COO,
Genpact Ltd
Sudip Nandy
CEO,
Aricent
Subhas Dhar,
Sr. VP & Telecom
BU Head,Infosys
Dr. Anand Deshpande
Founder & CMD,
Persistent Systems
Prashant Shukla
COO,
CMC Ltd
Gaurav Gupta
Country Head-India,
Everest Group
Basab Pradhan
Chairman,
GridStone Research
 
 
2) Technology Trends and Competitiveness
Panelist for the discussion
• Subhas Dhar
• Sudip Nandy
• Anand Deshpande
• Basab Pradhan ( Moderator )
Topics of discussion:
• Technology Trends
What's new in Offshore services? (Legal Process Outsourcing, Consumer tech support...)
SaaS / Cloud - opportunity or threat
Other technologies that might propel IT spend - (enterprise mobility, M2M, SOA,…)
• Non-linear growth
Why is it so hard to break away from the “Rate per hour” business?
Will IT companies branch out into tech products or will embed technology into services?
Develop or acquire technology products?
• Scaling up
Recruitment, training, visa processing - can they scale without breaking?
Employee Satisfaction - With scale, the softer side of managing people?
• Sales & Marketing
Marketing - Historic marketing spend low compared to global majors. Might that go up? How will that be  spent?
Are Indian companies ready to face a PR crisis?
As growth moderates, what changes must the sales force undergo?
• Industry structure
Industry structure - Global major’s v/s Indian majors; Indian major’s v/s Cognizant
Scalar v/s complementary acquisitions
What will it take to see a consolidation of companies "muddling in the middle?"
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